Empowering Tomorrow’s Customer Experience: Strategies to Unlock Agility, Efficiency, and Growth for your business.
Monday, November 11th, 2024
09:30 AM - 02:00 PM
Venue: Rosh Rayhaan by Rotana, Riyadh KSA
Event Overview
Event Highlights
Agenda
09:30 AM – 10:00 AM
Registration
Registration & Networking
10:00 AM – 10:10 AM
Welcome
Welcome Keynote
10:10 AM – 10:20 AM
Adobe in KSA: Empowering Innovation and Creativity
10.20 AM – 10:40 AM
Keynote: How Adobe's Innovations enhance Customer and Support Vision 2030
10.40 AM – 10:50 AM
Q&A
10.50 AM – 11:10 AM
Networking
Coffee Break and Networking
11.10 AM – 11:30 AM
EPAM + Adobe Client Success Story - reviewing the business impact of the content supply chain in Middle East Tourism
11.30 AM – 11:40 AM
Q&A
11.40 AM – 12:00 PM
Keynote: EPAM's role in merging CX & AI to test and deliver content & personalisation
12.00 PM – 12:20 PM
An open floor for guests to engage with Adobe and EPAM experts to discuss specific challenges and opportunities.
12.20 PM – 12:30 PM
Closing Remarks: Unlocking the Future of Digital Transformation
12.30 PM – 02:00 PM
Networking Lunch
Our Speakers
Jason Harman
SVP, Co-Head of Global Business
EPAM
James Shilton
Director, Business Development
EPAM
Zarrar Butt
Regional Content Leader, Public Sector, Middle East
Adobe
Victor Madueno
Director, Digital Engagement
EPAM

